Roll996 Privacy Policy — How We Protect Your Data
Last updated: January 2026. This document describes how roll996 collects, uses, and protects the personal information of Malaysian users.
What Information Do We Collect?
Roll996 collects several categories of information from users when they register, log in, or use our platform. This information is necessary to keep the platform running properly and to ensure users have a safe, seamless experience.
The categories of information we collect are as follows:
- Account Information — full name, date of birth, email address, mobile number, and encrypted password upon registration.
- Device & Browser Information — device type, operating system, browser version, IP address, and login session data for security purposes.
- Payment Information — bank account number, account holder name, and transaction records in MYR. We do not store credit card numbers directly; all payment processing is handled through secure payment gateways.
- Platform Usage Data — pages visited, games played, session duration, and betting history for analytics and service improvement purposes.
- Cookies & Tracking — session cookies and preference cookies that help the platform remember your settings and preferences.
All information collected is used solely for the purposes stated in this policy and will not be sold to any third party for marketing purposes.
How Is This Information Used?
Information collected by roll996 is used exclusively for platform operations and improving user experience. We do not use user data for any purpose unrelated to our platform services.
The primary purposes for which we use your information are as follows:
- Processing account registration and verifying user identity
- Processing deposits and withdrawals in Malaysian Ringgit (MYR)
- Sending notifications related to account activity, transactions, and service updates
- Detecting and preventing fraud, money laundering, or system abuse
- Complying with legal requirements and regulations applicable in Malaysia
- Analysing platform usage patterns to improve our product and user experience
- Providing effective customer support when users reach out to us
Roll996 will not use user information to send marketing content from unrelated third parties without obtaining the user's consent first. Users can opt out of marketing communications by contacting our support team.
Cookies & Tracking Technology
The roll996 platform uses cookies — small text files stored in your browser — to enhance your experience and ensure the platform's core functions work correctly. Cookies allow the platform to remember your login session, language preferences, and display settings so you don't have to re-enter that information every time you visit.
There are two main types of cookies we use:
- Session Cookies — temporary cookies that expire automatically when you close your browser. These are used to keep your login session secure.
- Preference Cookies — longer-lasting cookies that remember your display preferences and account settings, making your experience on the platform smoother over time.
You can manage or disable cookies through your browser settings. However, disabling all cookies may affect platform functionality and prevent you from logging in or accessing certain sections properly. We recommend keeping session cookies enabled for the best experience on roll996.
Data Storage, Security & Third-Party Sharing
Storage & Security
All roll996 user data is stored on servers protected by SSL (Secure Socket Layer) encryption and additional security layers. User passwords are never stored in plain text — they are processed using irreversible cryptographic hashing. Access to user databases is restricted to authorised technical personnel only, and all access is logged for security audit purposes.
Financial transaction data in MYR is archived for the period required by applicable laws and financial regulations. Once the retention period expires, records are securely deleted in accordance with established procedures.
Third-Party Sharing
Roll996 does not sell or rent users' personal information to any third party for marketing purposes. That said, there are limited situations where information may be shared — with payment system providers that require transaction details to process MYR deposits and withdrawals, and with relevant authorities where a valid court order or legal obligation applies. All third-party providers working with roll996 are bound by strict data confidentiality agreements.
User Rights — Access, Correction & Deletion
As a roll996 platform user, you have full rights over your personal data. We respect these rights and provide clear channels for you to manage your own personal information.
- Right of Access — You have the right to request a copy of the personal information we hold about you. Access requests can be submitted via our support email and will be processed within a reasonable timeframe.
- Right to Correction — If any information we hold is inaccurate or out of date, you have the right to request a correction. Certain details such as your display name and phone number can be updated directly through your account settings.
- Right to Erasure — You may request account closure and deletion of your personal data by contacting the roll996 support team. Please note that financial transaction records may need to be retained for a specified period to meet legal requirements before being permanently deleted.
To exercise any of the rights above, you can reach us by email at [email protected]. All requests will be handled confidentially and resolved within the stipulated timeframe. You may also refer to the Frequently Asked Questions for more information on account management.
Privacy Policy Updates & How to Contact Us
Roll996 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Any changes take effect immediately upon publication of the latest version on this page, along with the updated date.
We encourage users to review this page periodically to stay informed on how we handle their personal information. Should any changes be significant and directly affect user rights, we will endeavour to notify active users via in-platform notifications or their registered account email.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact the roll996 support team through the following channels:
- Email: [email protected]
- Live Chat: Available on the platform after logging in
- FAQ: FAQ Page for immediate assistance
We are committed to taking every privacy-related enquiry seriously and will respond within a reasonable timeframe. User trust is a priority at roll996, and we always strive to ensure your data is handled with full responsibility and transparency.